The Palms Town & Country Club - Resort, Gurgaon ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

B Block, Sushant Lok, Phase 1, Next To Huda City Centre, Gurgaon, India, 122001

“Located just minutes from major business landmarks in Gurgaon, this hotel makes commuting a breeze and offers easy access to nearby metro stations.”view full review

The Palms Town & Country Club - Resort is a 5-star oasis in Gurgaon, featuring extensive amenities including a state-of-the-art fitness studio, wellness center, and a variety of dining options. The resort provides luxurious accommodations and a family-friendly environment.

Rooms & Amenities

Rooms at The Palms Town & Country Club - Resort include club rooms and suites, designed with both elegance and comfort. Amenities feature air conditioning, flat-screen TVs, minibars, and Wi-Fi access. Exclusive resident lounges are available for selected room categories.

Dining Options

Dining options at The Palms include four restaurants serving a variety of global cuisines such as Indian, Italian, Thai, and Japanese, with venues accommodating up to 500 guests. Brown's, the English pub, offers a notable collection of wines and spirits.

Leisure & Family-Friendly Features

Leisure facilities include an idyllic pool surrounded by palms, squash courts, and tennis courts. The wellness center offers various fitness classes, and the Kids Club features activities for children aged 3 and up, making it a family-friendly environment.

Business Services & Accessibility

The Palms Town & Country Club - Resort provides business services and meeting spaces, catering to corporate needs. It is conveniently located near major corporate parks and shopping complexes, with metro and bus transport options available within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier Club Room

Max:

2 persons

345 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

Check Prices

Executive Suite

Max:

2 persons

520 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

Check Prices

Grande Luxury Room

Max:

2 persons

420 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Gurgaon 2.8 mi

Airports

Delhi International (DEL) 10.1 mi

Train

Huda City Centre2000 ft

Sikanderpur Rapid Metro 1.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Delight

During my stay, I was pleasantly surprised by the excellent food quality at the Palms Town & Country Club. While the buffet could use some more variety, I particularly enjoyed the Indian cuisine offered. The main restaurant served dishes that were flavorful and authentic, and I appreciated the blend of continental options as well. It was a great culinary experience overall!

Aiden123. UK, 2024-05-10Read full review on

Relaxing Oasis

The swimming pool at The Palms is truly a highlight of my stay. It's well-maintained and surrounded by lush greenery, providing a serene atmosphere to unwind. I loved spending time there, soaking up the sun and enjoying the peaceful environment, which felt like a small paradise amidst the city hustle. Definitely a perfect spot for relaxation.

Matt_2000. Australia, 2024-07-22Read full review on

Family-Friendly Facilities

What stood out during my visit was the attention to families and children's needs. The resort has designated areas where toddlers and kids can play safely while under the supervision of childcare staff. This allowed me to relax knowing my children were well taken care of. It's a great family-friendly feature that I really appreciated!

Patrick1985. USA, 2024-09-15Read full review on

Well-Equipped Gym

I was impressed by the gym facilities at The Palms. The equipment was modern and well-maintained, with a personal trainer available who was encouraging and focused on helping everyone reach their fitness goals. Even as someone who doesn't usually enjoy exercising, I found myself looking forward to my workouts. A fantastic feature for fitness enthusiasts!

AlexanderSmith. Canada, 2024-10-29Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Squash
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu
Game room

Spa & Leisure

Seasonal outdoor pool
Spa & wellness centre
Steam room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

B Block, Sushant Lok, Phase 1, Next To Huda City Centre, Gurgaon, India, 122001

Map view

B Block, Sushant Lok, Phase 1, Next To Huda City Centre, Gurgaon, India, 122001

City landmarks

Theatre

Kingdom of Dreams

1.4 mi

Park

Leisure Valley Park

1.5 mi

Landmark

Smaaash

2900 ft

Shopping Area

Galleria Market

3400 ft

Gallery

Devi Art Foundation

2800 ft

Landmark

Sai Ka Angan

1.2 mi

Gallery

Epicentre

5000 ft

Landmark

Sector 44

1.0 mi

Mall

Vyapar Kendra

2200 ft

Landmark

Unitech Limited

1.3 mi

Mall

Airtel 4G wi-fi Gurgaon

4200 ft

Landmark

Jogging Park

2900 ft

Landmark

Leisure Valley Convention Centre

1.6 mi

Amusement Park

Oyster's Water Park

1.0 mi

Landmark

Urusvati Museum of Folklore

1.2 mi

Mall

Gold Souk

3500 ft

Landmark

Star Mall

3500 ft

Landmark

South City

3700 ft

Amusement Park

Appu Ghar Gurgaon

1.3 mi

Landmark

Gurudwara

4200 ft

Landmark

One Horizon Center

1.4 mi

Landmark

Management Development Institute

1.4 mi

Landmark

Aliwardi Masjid

1.2 mi

Landmark

New Life Church

4500 ft

Landmark

Giant Plastic canopy

4500 ft

Landmark

Raging Bull

4600 ft

Landmark

MGF Metropolitan Mall

4600 ft

Landmark

Power Grid Corporation of India Limited

1.5 mi

Landmark

Water Body

4900 ft

Landmark

Adidas India Marketing Pvt Ltd

1.5 mi

Nearby

Sector 29

Smaaash

1500 ft

Amusement Park

Oyster's Water Park

1600 ft

Restaurants

The Great Kabab Factory

1500 ft

Park Plaza Hotel

Mitraao

1100 ft

Shop 14

Downtown Kitchen & Bar

800 ft

Sector Road Plot no - 27 B

The Courtyard Grill

800 ft

Plot No - 27 B Sector 27 Main Sector Road B Block

Bar & Lounge

3000 ft

Ramada Gurgaon Central

The Lobby Lounge

3600 ft

Sector 29'th Thane Road

Lock UP Restaurant

1200 ft

136 Gf Sushant Lok Phase 1

Thai Pavilion

3000 ft

Taj City Centre

Downtown Cafe

4400 ft

1st Floor 353 Plot No Pride Park Premier Hotel

Reviews and Ratings <br />

Feedback from previous guests about their experience.

Elliot

United Kingdom, March 2025

6.4/10

My experience at the hotel was quite a mixed bag. The staff were lovely and extremely helpful, but the focus on the club members often left me feeling like a second-class guest. The dining options were disappointing, and the cleanliness of the rooms and facilities could use significant improvement. Despite these issues, the food at the cafe was outstanding and definitely a highlight of my stay.

Rooms

5.0

The rooms were in desperate need of an update; they felt outdated and not at all like what was portrayed on the website. Additionally, the cleanliness wasn't up to par.

Service

5.0

While there were a few courteous staff members, my overall experience with service was marred by a consistently rude reception staff. It's frustrating to encounter such unhelpfulness.

Location

7.0

The hotel is conveniently located near various business landmarks, making it suitable for a brief stay but not ideal for sightseeing.

Dining

7.0

Dining was underwhelming except for the cafe, which had superb food. Otherwise, breakfast was the only highlight during mealtime.

Facilities

5.0

The facilities felt neglected and needed a thorough cleaning and upgradation. It was disappointing given the potential they have.

Avery

United Kingdom, February 2025

6.0/10

I had a mixed experience at the hotel. The rooms were comfortable and well-kept, and some staff members were incredibly helpful, which made my stay more enjoyable. However, the check-in experience was less than ideal, and the dining options were somewhat limited. The location did not feel very secure, which is something to consider when booking.

Rooms

Service

6.0

While some staff members, like Mr. Ishmeet and Mr. Rahul, were exceptionally polite and made my stay memorable, the front desk service could benefit from more warmth and professionalism.

Location

5.0

The hotel's location felt a bit off as it was surrounded by residential properties, which didn't provide the hotel vibe I expected. It seems more like a guest house than a hotel.

Dining

6.0

The dining options were limited, and while the dinner was decent, I was hoping for a bit more variety in the menu.

Facilities

7.0

Facilities were average, nothing too remarkable, but the ambiance was okay. It felt more like a residential area.

Ethan

United Kingdom, February 2025

9.4/10

My stay at the resort spa was truly enjoyable! The warm hospitality from the staff, especially Mr. Rahul, made our visit memorable. The ambience was serene and the spa facilities were top-notch. However, we had a small hiccup with a misplaced item that could have made things a bit stressful. Overall, a fantastic experience with great food and wonderful staff.

Rooms

9.0

The rooms were spacious and comfortable, providing a very relaxing atmosphere, especially being next to the beautiful garden area.

Service

10.0

The service was remarkable; the staff was attentive and went above and beyond to assist us, particularly during our unique situation with the wedding ring.

Location

9.0

The location is very convenient, situated in the center of Gurgaon and close to public transport, making it easy to access nearby attractions.

Dining

9.0

Dining was a bit of a highlight with excellent options! The Thai live kitchen was an experience I won't forget, and the food was consistently delicious.

Facilities

10.0

The facilities are excellent, especially the spa which offered a blissful escape with its steam and sauna options.

Joshua

United Kingdom, December 2024

6.6/10

The hotel has a beautiful garden setting that's perfect for relaxation and offers a nice escape from the city's hustle. The rooms were clean and reasonably spacious, but there were definitely some issues with service that brought my overall experience down. The food quality varied quite a bit, and their restaurant needs an overhaul with its Italian menu. While I enjoyed the pool area and amenities, I found the pricing for services like transportation to be quite steep.

Rooms

8.0

The rooms were clean and spacious with all necessary amenities. They were well designed for families, making our stay comfortable.

Service

5.0

The service was incredibly rude and unfriendly, which was disappointing. There were instances of staff not being helpful or professional, particularly on the phone.

Location

7.0

The hotel is in a good location within Gurugram, close to business landmarks and not far from major transport links.

Dining

5.0

The dining experience was a mixed bag; some dishes were good, but others-especially the Italian selections-were disappointing. The variety was decent, but quality needs improvement.

Facilities

6.0

The hotel offers a lovely pool and garden area, adding to the resort experience. However, the high charges for taxi services were frustrating.

Dominic

United Kingdom, December 2024

6.8/10

I had a mixed experience at this resort. The scenic landscapes and immense fitness areas were truly attractive, giving a sense of luxury. However, the communication among staff, especially during events, fell short, resulting in some confusion. The rooms were spacious but lacked essentials like heating or sufficient heating options, which made my stay less comfortable. Overall, while it has some great aspects, it may not be suitable for everyone.

Rooms

6.0

The rooms were spacious but did not match the photographs online. They felt cold without adequate heating, which was disappointing.

Service

5.0

While some staff were professional and kind, others seemed indifferent, especially regarding event management.

Location

7.0

The resort's location is good, close to various points of interest, but getting dropped off by rideshare services can be confusing at night.

Dining

7.0

The dining experience was decent, but there is room for improvement, especially in the variety of food offered.